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Terms & Conditions

These Terms and Conditions govern your purchases from RISA by Rinkesh & Sanchi and explain the policies applicable .

By placing an order with us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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These Terms and Conditions apply to purchases made from RISA by Rinkesh & Sanchi through our website and other approved sales channels.

Please review these terms carefully before placing an order. By completing a purchase, you agree to the policies applicable to your order.

01

Order Discrepancies

In the event of any difference or discrepancy between the terms stated on an invoice and the general policy information displayed on the website, the terms stated on the invoice issued for the order shall take precedence.

Invoice terms will override general policy text where differences exist.

02

Bulk Orders

Orders consisting of more than five products are considered bulk orders.

Bulk orders are final and do not qualify for returns, exchanges, refunds, or cancellations unless written approval has been provided by RISA.

Written approval from RISA is required for any exception to the bulk-order policy.

03

Sale & Discounted Items

Products purchased during a sale or using promotional, discount, or promo codes are not eligible for return, exchange, or refund.

Please carefully review the product and order details before purchasing sale or discounted items.

04

Returns, Exchanges & Refunds

Returns, exchanges, refunds, and cancellations are subject to the applicable RISA policies communicated to customers.

In particular, bulk orders consisting of more than five products and items purchased during sales or using promo codes are subject to the restrictions stated in these Terms and Conditions.

Customers should review the applicable return and exchange conditions before placing an order.

05

Orders & Confirmation

Customers are responsible for reviewing their order details before completing a purchase, including the products, quantities, sizes, and other applicable information.

Once an order has been confirmed, the applicable terms and conditions associated with that order shall apply.

06

Shipping & Delivery

Shipping and delivery are subject to the applicable RISA Shipping Policy.

Customers are responsible for providing accurate and complete delivery information, including the correct address and contact details.

07

Customer Responsibility

Customers are responsible for carefully reviewing product, order, payment, shipping, and policy information before completing a purchase.

Customers should ensure that all information supplied to RISA is accurate and complete.

08

Force Majeure

RISA shall not be liable for delays or failure to perform its obligations where such delay or failure is caused by circumstances beyond the brand's reasonable control.

Such circumstances may include natural disasters, strikes, transportation disruptions, or other events beyond the reasonable control of RISA.

Performance delays caused by circumstances beyond RISA's reasonable control shall not automatically constitute a breach of these Terms and Conditions.

09

Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these Terms and Conditions or transactions with RISA shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra, India.

Courts in Mumbai, Maharashtra, India shall have jurisdiction over disputes relating to these Terms and Conditions, subject to applicable law.

10

Changes to These Terms

RISA may update or modify these Terms and Conditions from time to time.

Any updated version will apply from the time it is published on the website, unless otherwise stated.

11

Contact Us

If you have any questions regarding these Terms and Conditions, your order, or any of the policies applicable to your purchase, please contact RISA customer support.

12

Final Agreement

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By placing an order with RISA by Rinkesh & Sanchi, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Where applicable, these terms should be read together with the relevant RISA policies governing shipping, returns, exchanges, refunds, and cancellations.

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