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Returns, Exchange & Cancellation

RISA by Rinkesh & Sanchi enforces strict policy guidelines regarding returns, exchanges, cancellations, and refunds.

Return or exchange requests must be raised within 24 hours of delivery. Promotional, discounted, custom-made, altered, or specifically marked final-sale products may be subject to a strict No Exchange / No Refund policy.

01

Returns and Exchanges

RISA by Rinkesh & Sanchi follows strict guidelines for returns and exchanges. Customers are requested to carefully review the eligibility requirements before placing an order.

Any request to return or exchange an item must be made within 24 hours of receiving the delivery.

02

Time Frame

24 Hours

All return or exchange requests must be raised within 24 hours of receiving your delivery.

Requests made after the applicable 24-hour period may not be accepted.

03

Eligibility

Products qualify for return or exchange only when they meet the applicable RISA by Rinkesh & Sanchi policy standards.

Customers must ensure that the product meets the required conditions before raising a return or exchange request.

04

Exclusions

The following categories are not accepted for return or exchange:

  • Custom-made products
  • Altered products
  • Discounted products
  • Used products
  • Damaged products

Many social media and promotional orders may be marked as final sale and therefore carry a strict No Exchange / No Refund policy.

05

Custom-Made Products

Custom-made pieces are not accepted for return or exchange.

Custom-made products are treated as final sale and are subject to the applicable No Exchange / No Refund policy.

06

Discounted and Promotional Products

Products purchased at a discount or as part of a promotional offer may not be eligible for return or exchange.

Certain discounted, promotional, or specifically marked products are sold under a strict No Exchange / No Refund policy.

07

No Exchange / No Refund

Certain products and orders may be sold under a strict No Exchange / No Refund policy.

Products or orders specifically identified as final sale cannot be returned, exchanged, or refunded.

08

Cancellations

Orders cannot be cancelled once they fall under the applicable processing or transit guidelines.

Custom-made and discounted pieces typically do not support cancellations or store credits.

Cancellation availability may depend on the status of the order and the applicable policy at the time of the request.

09

Refunds

Refunds are generally not provided for custom-made or final-sale designer wear.

Products or orders that fall under a No Refund policy will not qualify for a refund.

10

Store Credit

Custom-made and discounted pieces typically do not support cancellations or store credits.

Where applicable, any store credit will be subject to the specific terms communicated by RISA by Rinkesh & Sanchi.

11

Social Media and Promotional Orders

Orders placed through social media or promotional channels may be specifically marked as final sale.

Such orders may carry a strict No Exchange / No Refund policy.

12

Return or Exchange Request

If your product is eligible under the applicable policy, any return or exchange request must be raised within 24 hours of receiving the delivery.

Requests must meet all applicable RISA by Rinkesh & Sanchi eligibility requirements before they can be considered.

13

Final Policy

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RISA by Rinkesh & Sanchi maintains strict guidelines regarding returns, exchanges, cancellations, and refunds.

Customers are requested to review the applicable policy before placing an order, particularly for custom-made, altered, discounted, promotional, and final-sale products.

Return or exchange requests must be raised within 24 hours of delivery.

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