Privacy Policy

We may collect personal information when you browse our website, create an account, place an order, contact us, or otherwise interact with our online store.

Depending on how you use our website, the information we collect may include:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase details
• Account information, where applicable
• Information you provide when contacting us
• Basic website browsing and device information

Some information may be collected automatically when you browse the website, such as basic technical and usage information required to operate and improve the online store.

We use the information we collect for purposes related to operating our store and providing our services to you.

Information may be used to:

• Process and fulfil your orders
• Confirm your purchases
• Arrange shipping and delivery
• Provide order and delivery updates
• Respond to your questions and requests
• Provide customer support
• Manage returns, exchanges, cancellations, or refunds
• Maintain and improve our website and shopping experience
• Send information about our collections and brand updates
• Send newsletters or promotional communication where you have chosen to receive them

If you choose to create an account with us, we may collect and store the information required to maintain your account and provide account-related services.

You are responsible for providing accurate and up-to-date information when creating or using your account.

If you believe that your account information is incorrect or needs to be updated, please contact us using the details provided below.

When you place an order through our website, we use the information you provide to process your purchase and arrange delivery.

Necessary order information may be shared with payment processing, shipping, courier, and other service providers involved in fulfilling your order.

This information is used only as reasonably necessary to process, ship, track, and support your order.

If you subscribe to our newsletter or otherwise choose to receive marketing communication from us, we may contact you about new collections, launches, offers, events, and other brand updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us at risabridal@gmail.com.

Please note that even if you unsubscribe from marketing communication, we may still contact you regarding an order, delivery, payment, return, refund, or other transaction-related matter.

Payments made through our website may be processed by secure third-party payment providers.

Payment information may be collected and processed by the relevant payment provider according to its own privacy and security practices.

We do not ask customers to share sensitive payment credentials such as card PINs, banking passwords, or UPI PINs with us.

When you visit our website, certain information may be collected automatically through cookies and similar technologies.

These technologies may help us understand how visitors use our website, remember preferences, improve website performance, and provide a better shopping experience.

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

We do not sell your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our store and provide services to you.

These may include:

• Payment processing providers
• Shipping and courier partners
• Website and technology service providers
• Email and newsletter service providers
• Other service providers required to fulfil your order

We may also disclose information when required to comply with applicable laws, legal processes, or lawful requests from authorities.

We take reasonable steps to protect the personal information we collect from unauthorized access, misuse, alteration, loss, or disclosure.

We follow reasonable security practices commonly used in e-commerce and work with service providers that use appropriate measures to protect information.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

We may retain personal information for as long as reasonably necessary to provide our services, fulfil orders, maintain business records, respond to customer requests, and comply with applicable legal or regulatory requirements.

Our website may use third-party services or contain links to third-party websites, including payment, delivery, social media, analytics, or other external services.

These third parties may have their own privacy policies and terms. We recommend reviewing the privacy practices of any third-party service before providing personal information through it.

Depending on applicable law, you may have rights regarding the personal information we hold about you.

You may contact us to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Ask questions about how your information is used
• Withdraw your consent to marketing communication
• Request deletion of information where applicable

To make a privacy-related request, please contact us at risabridal@gmail.com.

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children without appropriate consent.

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable requirements.

Any updated version will be posted on this page. We encourage you to review this Privacy Policy periodically.

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.